Independence Blue Cross Announces Payment Flexibility for Fully Insured Group Customers
Insurance carrier, Independence Blue Cross encourages all customers who are able to pay their premiums on time to continue to do so, but understands the toll this Coronavirus crisis is taking on business of all sizes. For customers who are unable to make their premium payments, they will be offering two opportunities to help lessen this burden.
Credit card payments
For fully insured customers with fewer than 500 enrolled employees, IBC will be accepting credit cards for premium payments from April 6 until July 31, 2020. Credit card payments may be used to satisfy past‑due premiums as well as any current amounts that are due. We will be accepting American Express, Discover, Visa, and MasterCard. IBC will also be waiving any fees associated with credit card payments. Customers can make credit card payments through the eBill functionality on the employer portal. IBC will provide step‑by‑step instructions for eBill in a future communication.
Deferred payment plan
In extreme hardship cases, IBC will allow fully insured customers with fewer than 500 enrolled employees to defer either their April or May monthly premium with no interest and no penalty. The deferred premium will need to be paid over three monthly installments that will be paid with their August, September, and October payments. Interested customers would need to sign a Deferred Payment Plan Agreement, which has not been released yet. A link to the downloadable document will be provided ASAP.
Aetna Provides Options to Groups to Change Plans Prior to Renewal Due to Financial Hardship
their most recent FAQ, Aetna has verbalized options for groups of all sizes to allow prospective plan changes, such as benefit buy downs, provided that the group maintains the same renewal date. This option is available until July 31, 2020.
Horizon BCBSNJ Makes Accommodations on Current Group Payments
Due to the recent situation that is affecting everyone, Horizon BCBSNJ is doing the very best to accommodate clients during this time.
As of 04/01/2020 after 3PM, current business will be allowed to pay their SG premiums via credit card with the billing department.
Payments can be made via:
– initial payment can be sent via their banks online bill pay using the remittance address below
– by calling into the automated payment system (IVR)
– or via ACH
The remittance address is:
PO Box 10130 Newark, NJ 07101-3130